At Cardiagtech, we strive to provide prompt and reliable shipping for all our products. Please read our Shipping Policy carefully to understand how we handle deliveries, shipping costs, and order processing.
1. Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.
Please note that there may be delays due to high order volumes or postal service disruptions that are outside of our control. We will notify you of any significant delays.
2. Shipping Rates and Delivery Times
Shipping costs for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (Delivery within 5 – 7 business days)
- Expedited Shipping (Delivery within 2 – 3 business days)
- International Shipping (Delivery times vary by location)
Shipping times are estimates and may vary depending on your location and shipping carrier.
3. International Shipping
We offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient and must be paid upon receipt of the shipment. Cardiagtech is not responsible for these additional charges or delays caused by customs processing.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your shipment using the link provided in the email. If you do not receive tracking information, please contact us at [email protected].
5. Shipping Damage or Lost Packages
If your order arrives damaged, please contact us immediately. We will require photos of the damaged product and packaging to file a claim with the shipping carrier.
In the event of a lost or missing package, please contact the shipping carrier with your tracking number. If the issue is not resolved, reach out to us for assistance. Cardiagtech is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
6. Incorrect Shipping Addresses
Please ensure that your shipping address is correct at the time of placing your order. Cardiagtech is not responsible for packages that are undeliverable due to an incorrect or incomplete shipping address provided by the customer. If an order is returned to us due to an incorrect address, additional shipping fees may apply to resend the package.
7. Shipping Restrictions
Some items may have shipping restrictions due to regulatory or carrier limitations. If a product cannot be shipped to your location, we will notify you at checkout or via email.
8. Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please contact us at:
- Email: [email protected]
- WhatsApp: +1 (641) 206-8880